Spot the unsupported policy claims
Spot the unsupported policy claims
You pasted your refund policy into a chat and asked whether change-of-mind returns are allowed. The AI answered — compare every sentence of the answer against the policy excerpt you supplied.
Select every part of the AI answer that is NOT supported by the pasted policy text.
The AI answer
POLICY (excerpt you pasted): “Refunds are available within 30 days of purchase for unused items in original packaging. Shipping costs are non-refundable. Change-of-mind returns follow the same 30-day window.” AI ANSWER: Yes — you can return unused items within 30 days in original packaging. Change-of-mind returns follow the same window. Shipping costs are non-refundable, unless the item arrived damaged, in which case shipping is refunded. Refunds are processed within 5 business days.
Hint
Compare each sentence to the excerpt: does its meaning appear there?
Specifics absent from the source — exceptions, timelines, numbers — are the suspects.
Why this is the answer
Grounded answers can be checked line by line: supported claims trace back to the source, invented extras read just as fluently as the real ones. The skill is comparing each statement to the pasted text — not trusting the tone of the answer.